Refund policy
Return & Exchange Policy
We want you to love your purchase from The Murphy Collab.
Returns
Returns may be requested within 14 of delivery.
To be eligible for a return, items must be unused, in original condition, and returned in original packaging.
Non-Returnable Items
The following items are non-refundable unless damaged or defective:
- Custom or personalized items
- Digital products
- Final sale items
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging so we can help resolve the issue.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Approved refunds will be issued to the original payment method once the returned item is received and inspected.
Exchanges
If you need a different size or replacement item, please contact us and we will do our best to help.
Contact
For return requests or questions, contact:
Themurphycollab@gmail.com